Find out about our landline upgrade, if you're eligible and how to get one installed within your home here. Virgin Media are the best option for broadband customers in Yorkshire looking for speed. 5 out of 5. Openreach has just launched a revised. They don't need the know about BT or why it was removed. On a slightly related note does anyone know how flexible Openreach are with regards routing the incoming fibre cable? I don't have any power sockets on the side of the house where traditionally the drop wire is, the current copper cable comes round the side of the house to the back but even then the master socket is on a side of the room. In our living room, we have a open reach bt box and a master microfilter was connected to it through which sky router was conn. If you can't find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. If they can provide service, they'll talk you through. Volt. Virgin Fibre Areas only. 8Gbps tier) and more sporadically as part of very limited testing on existing 1Gbps lines. To progress with your broadband switch from Virgin Media to Sky, go to Sky’s website to order your new Sky broadband service. The ONTs being used are the Nokia G-010G-T and an ADTRAN SDX 611Q. Instead, pushing the tabs on the side of the lower half will prise the front from the socket, exposing the. Edited by deleted (Thu 23. We would like to show you a description here but the site won’t allow us. You move into a new house and are told by your ISP that Openreach’s Fibre-to-the-Premises broadband network is available to the property, but soon after placing your order it becomes clear that some part of the network hasn’t been completed. When you sign up to BT Broadband, you’ll be sent one of three different routers, depending on the type of broadband package you choose. Very Insightful Person. They won’t move extension sockets and cannot guarantee they’ll be able to re-connect the extensions. Ring virgin up, select option, I'm thinking of leaving for another reason. 1%. For more information, select the type of broadband service you're planning to switch to on Sky: Essential Plus Broadband. There's an openreach BT white box in the wall and there's 2 black cables next to it coming from outside next. Does Virgin Media O2’s potential bid for premier altnet broadband provider CityFibre represent a defensive play or an aggressive broadside against the dominant player BT Openreach?. Virgin Media; My Virgin Media; Shop; Help; Virgin. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly engineers are happy to help. BT phone lines are available with our home broadband and TV packages, as well as our landline plans. I hav. Posts: 8. This includes parts of: Cardiff. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. SSL coax is extremely versatile and can be used in several applications. Switching broadband to and from companies other than Virgin Media: Every major provider except Virgin (200+ in total, incl BT, Sky & TalkTalk) is on the BT Openreach network. The engineer will usually need access to your home to install the. Cue several months of waiting. However, if you have an existing Virgin Media connection, they offer a self-install package called QuickStart. We're network builders. Switching between Virgin Media and other providers is a bit trickier than switching between two providers that both use Openreach. There’s Cable. The Master Socket 5C is a key part of the BT Openreach network, and it is essential for ensuring that you have a reliable and high-quality connection to the internet. Welcome to our Community Forums and thanks for. In you case with not having a master socket visible it may not be possible to trace existing duct if one is available. Fibre cables run from the exchange to the cabinet on your street, which then connects to your home via the old copper phone line. Good offers for new customers. 5m along the outside wall of the house (marked with a Black Dashed Line) My main reason for this is there is no electric points anywhere near. install+new line+postage+monthly payment=x ÷ 12 months. If your old BT line is 10 years old the chances that its going to still be connected back to exchange are likely to be slim. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. The only problem is if you do want to go back onto the Openreach network in the future you'll need an Openreach engineer visit for which you MAY be charged. Offer: Free setup. 40,000 per week), followed by 5. Keep your router plugged into the main phone socket- where the overheadline terminates in your house- and keep any cabling plugged into it as. For more information, select the type of broadband service you're planning to switch to on Virgin Media: Broadband Plans. The purpose of creating Openreach was to allow rival broadband providers and telephone operators fair and equal access to BT's local network. Options. Account - Mobile. 50 per month. Can I move my own BT or Virgin Media master socket? A BT master socket. Stay. £100 BT Reward Card 171123. With FTTP, you'll connect to the Ethernet socket on the Openreach ONT, so you just need PPPoE (so basically any router). The pros. You can purchase a mobile internet dongle from a number of UK networks. Anyone can do whatever they like with the BT cables going into their OWN house. If you want a phone (and broadband) line but don't want to take out a package, you'll most likely have to pay for it. The new business has outlined three ways it plans to upgrade the UK: Investment and innovation: Virgin Media O2 will bring together next-generation gigabit broadband and 5G services while expanding its network reach across the country. However, if you are leaving Virgin Media and desperate to get out of your contract early, BT will credit your new account with up to £300 if Virgin charges you termination fees. On the one hand Virgin Media ’s DOCSIS (EuroDOCSIS) based Hybrid Fibre Coax (HFC) and “ full fibre ” FTTP network is expanding its reach to around 60% of UK premises (16-17 million. You would need to use VLAN=911 on. If you run into difficulties or have a question about BT’s products and services, join our community andI have a Master Socket 5C. on 07-09-2022 19:28. You can have it posted to your home or collect it from a. Solved: We have the quickstart pack but sadly cannot get broadband set up and working. 20/03/17 - 22:19 #5. In an attempt to help people understand the when and if Openreach has also changed its roll-out map to give a better idea of when. I got Virgin about a month ago after Sky not backing down on price (been with them for 10+ years), I reluctantly decided to try the only real alternative (Virgin) - went for the Volt package and my views are below. NOTE: Openreach aims to cover 4. What options are out there other than Virgin Media that do not use Openreach network? I just checked on their website using my postcode and their "services aren’t currently available in your area". Otherwise GBB appears to offer a mix of ADSL, FTTC, FTTP and G. The master socket in the property that has been present since I moved in is quite beaten up so I purchased an Openreach Master Socket 5C with the Openreach Mk4 front fascia. Best wireless router: At a glance. Previous Router was TP-Link TL-WDR3600 and was used in conjunction with BT Openreach Modem. An I-Plate is not needed: ADSL v1. If you are a fibre customer you might not use a master socket, instead an Openreach Modem. Check all cables are firmly plugged in. Sign in to My Virgin Media a. Underneath the box, from left to right, are 3 connectors – power, LAN out, optical fibre in, That middle one is the one that goes to your router. I have the most. £8p/m extra or included with Gig1 or Volt. Once a SIM card is inserted it operates like a mobile broadband router. Other sockets are likely for extension landline phones. Meanwhile, our fibre checker will let you know the best broadband option currently available at your address and you can find out more about the ‘ where and when ’ of our national build plans. When the day comes, plug the new router into the master phone socket and turn it on. How do I get my OpenReach landline to connect to my new virgin media hub. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. I am very surprised at wilful damage by BT a engineer to unrelated cables. kkayadi • 4 mo. LincolnVoda. The town of Swandicote is interesting. Account - Cable. Once that permission is granted, your address might be added to our plans. How Vodafone Broadband is installed depends on the speeds and plan you get. This service is only available if you’re on the Sky Network. Not only does the BT Openreach Mk4 Socket Wiring Diagram provide detailed instructions, but it also includes safety tips and other helpful information to prevent costly mistakes. I've looked for an external box but cannot find anything. There's a standard cost of £140 for a new BT Openreach phone line installation, but not every provider charges the customer for this. A microfilter is a device that allows broadband to work at the same time as your phone service. 3 weeks we’ve seen a noticeable rise in. You may need to use the. As @licquorice says, you can't run the fibre yourself. 1) Virgin has to move the 95% of their network that is HFC onto full fibre. I'm thinking of leaving virgin media, currently have phone, broadband and TV with them and moving to VF for broadband only. 17/09/2016 · hi, this is the quick version video on how to wire up the nte5c master socket on completely new wiring so a new install of a telephone line. Entertain me; Broadband Deals. By then everyone in the UK will need to have moved to a Digital Phone Line. Tudor. UK altnets have now passed a total of 5. On Site (Developers) Works On Site works to be completed by developer will be highlighted in blue to show the variation to Virgin. Basic ARRIS TG2492S/CE Specification. Up to 3 WiFi Pods if needed. The Openreach engineer did not need to come into the house to check anything and I had my Virgin Media cut off 2 weeks later. Tom Paton from Broadband Savvy says most people are connected by Openreach without issue, but that a lack of accountability can cause any problems to escalate. Following pressure from MPs. Chased VM via WhatsApp on Saturday 17/12 as nothing had happened. The ONT enables you to get our fibre. I ve got a green light flashing from our HUB. The front cover of the outer box will pop off - though as it's been fitted sideways the ethernet port for your router will be on your left! 0 Thanks. Switch on your TV, then using your own TV remote press the Input, AV or Source button. PSTN stands for public switched telephone network – it's the copper phone network that delivers analogue landline phone services. It is nearly impossible to speak directly with Openreach. I still have 6 months fixed contract with VM. This gives the company the certainty it had been looking for ahead of a planned £. BT: Fibre 2 & phone. 24-03-2021 05:06 PM. Line rental is also charged to cover the cost of maintaining the network of copper and fibre cables via which your broadband is supplied. Step 2: Order your Virgin Media Broadband service. As I also mentioned, there are WiFi networks within range. . Virgin Media Reliability. Sign in . 15 Comments. However the kit just arrived and there is no coax socket anywhere in…Plusnet is a brilliant alternative to the bigger names in broadband. With Full Fibre installation, we'll upgrade the master phone socket (the white box on the wall) and install an Openreach modem (ONT), which connects to the fibre optical cable that comes into your house. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. #8. You move into a new house and are told by your ISP that Openreach’s Fibre-to-the-Premises broadband network is available to the property, but soon after placing your order it becomes clear that some part of the network hasn’t been completed. The diagram provides a detailed overview of the physical layout of each component within the socket and how it all connects together. Thanks again - 5134542. If you live in an apartment block in a big city, there’s a reasonable chance you’ll be able to access the network. Select the correct HDMI input for your box. Once a SIM card is inserted it operates like a mobile broadband router. The openreach socket can take a landline cable or an ethernet cable. CantTesteThis Gig1. Use Virgin Media phone lines when calling from a different provider. From my understanding from working with competing brands, the line rental charge was for the use of open reach/bt lines which was a charge that Virgin media passed over to their customers. Further exclusions & legal stuff apply. 00 per month for months1-3 £40. uk PHME 86413 Provision of the Openreach equipment When Openreach install the equipment we will install the ONT wherever the incoming fibre cable is located. We would like to show you a description here but the site won’t allow us. When the likes of Openreach and CityFibre have an Ethernet cable from their ONT to the router you believe its true fibre, but Virgin Media has coaxial cable from their ONT you say it’s “so called FTTP”. Connecting Hub 3 To Extensions Virgin Media Community 4797660. Networking and WiFi. Any extension that you create after the main socket is your responsibility. When the day comes, plug the new router into the master phone socket and turn it on. Jul 16, 2013. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. On your activation date we’ll connect you anytime up to midnight and send you a text to let you know. No virgin media wall socket. You’ll need to connect the phone line from your ISP to the ‘line’ port on the socket. I have the account number and can provide my address. Check that the Hub is switched on and the lights are steady blue. Although you'll book a visit with Sky, the work will be completed by an Openreach engineer. Every OpenReach provider says they need to send an engineer to install a BT Socket. Make sure the power cable is connected to your Hub and the power socket. I've recently moved into a rental property and thought I was being prepared by setting up the Wi-Fi in advance. So if you want it right next to your existing Virgin box, that's where they'll put it. With Sky on OpenReach I’d pay £29 (£37 after 18 months) for 60 Mbps and £39 (£49 after 18 months) for 100 Mbps. 4. Available with M50 broadband or faster. Without microfilters you may get problems with your BT Broadband or hear noise on your phone line. It’s important work - and we need. I tried to connect the hub with an ethernet cable to the socket but the base light has been flashing green for over an hour now. The Hub would need to have an ethernet cable run from this switch to an ethernet port on the Hub. The upshot of this is that if you are switching to Sky from another provider on the Openreach network (this is pretty much everyone apart from Virgin Media) then you already have the right cables running to your property. Openreach cannot legally use any Virgin Media infrastructure, that includes any lines to a property. My Virgin Media App. (Image credit: Virgin Media) Virgin Media could open up its cable network to its rivals for the first time, creating. Guide To Rewiring Internal Uk Phone Wiring. Full Fibre: Yes. Vdsl Faceplate Bt Infinity Broadband Sd Up Your Internet. The speeds offered by the Openreach providers are still impressive, however, and the network currently enables access to regular fibre broadband for 96% of UK properties, making it much more accessible than Virgin Media, at 60%. My Virgin Media App. Your wiring is then disconnected from the network, and can cause no mischief. Previously, Openreach was owned by BT. Check your power light is white The power light should be white, if not check the power supply for both your Openreach modem and Sky Hub are plugged and switched on at the mains. . But you do need an engineer to get it working again. City Fibre will also be building their infrastructure from new, whereas much of the VM network is relying on infrastructure installed more than 20 years ago by the former cable TV companies. Hi I am new to this rented flat. There are a few things that make BT Openreach stand out from the competition. Turns out, the house only has an Openreach master socket and because it's a rental we can't get an engineer in to install a Virgin one. Ringback Calls the CLI back, to test the line. 17070 – Line test service, replacing 174 and 175 (confirms phone number before menu options). We're rolling out Ultrafast Full Fibre broadband to 25 million homes and businesses by December 2026. 0: Dual socket measuring 85mm x 68mm with phone and DSL. You should be able to locate your telephone master socket, which would have a BT or Openreach logo on it, although you will not be using it a the moment if you get your. Subsequently the sockets are both right next to each other. Most broadband providers, with the exception of Virgin Media, use the. Re: No wall socket. Ultrafast Broadband. Poking up from the ground, directly next to my house, is 1x thick cable and 1xdouble cable. The SSL coax is standardised RG6 7mm cable size to fit any F-female connector. 22/11/12 - 11:50 #6. The upshot of this is that if you are switching to Sky from another provider on the Openreach network (this is pretty much everyone apart from Virgin Media) then you already have the right cables running to your property. Remove the four rechargeable AA batteries. I am getting a virgin media self installation kit delvered on Wednesday 9th August as I was informed on Virgin Media site online. co. Bt Nte5c Master Socket Linebox Latest Design No Special Tools To Connect. connect your customer’s router next to the ONT. It appears the Openreach cable was cut, the blue. Currently customers supplied by non-copper networks, such as those with Virgin Media broadband, who want to switch between different networks, say from fibre optic to copper or between two different cable providers, need to contact both their existing and new providers. Sky, like most broadband providers in the UK, uses the Openreach broadband network to provide its services. No, you can keep using the same phone you’ve always used. Your telephone service from any of the UK Service Providers, other than Virgin Media, is presented at your home or business on a master socket provided by Openreach (formerly BT Openreach, BTOR), and often referred to as 'the BT master socket'. 30/05/2018 · nte5c mk2 replaces nte5a master. Openreach providers. Which was great as that is in a better location than my master Socket was. If we can’t activate your broadband remotely, we’ll book an engineer to install your line. Teki, Mar 28, 2020. Buy this deal See all BT deals. 1 Kudo. My landlords were using Sky but it has low speed in this area so I am planning to go with Virgin Media's M125 Fibre broadband deal. (I am unsure if this will involve drilling or not, it’s a rental property so permission would be needed). I think the black cable is Openreach but it's only outside and cut at both ends. Once you've chosen a deal, you can click on the button to go through to Sky's website and make your purchase. Re: OpenReach line at previous Virgin Media address. WiFi Hub, Openreach box on wall new build. then you can use the Virgin Media QuickStart installation to get going. This explains why it was, and still is, known to many as 'BT Openreach'. The funds will go into your account and offset future bills – you won't receive a lump sum of cash. Keep your router plugged into the main phone socket- where the overheadline terminates in your house- and keep any cabling plugged into it as. Cue several months of waiting. 18 months. Regardless of voice or. Openreach menu options are below. Openreach cabinets have a triangular or star shaped insert, while Virgin Media use conventional keys (see below). I could connect it in my house self install. The BT Openreach master socket 5c is an essential piece of equipment for engineers maintain telecommunications equipment. My dad bought the 1gbps package and arranged the delivery for 13th March with QuickStart. Connect a pair into pins A & B. In addition to the more commonly used narrow trenching techniques, Virgin Media also installed new cables in existing underground ducts and used Openreach’s overhead telegraph poles. 30/05/2018 · nte5c mk2 replaces nte5a master. Re: Connecting existing extensions to VOIP phone. Just to recap, there are two. Openreach installs and maintains all the cabling, street cabinets and connections to the local exchanges. Unbeatable broadband speeds at the lowest prices in London – from £20/month*Find out more. This means you see plenty of differences when it comes to Virgin. You should have around 50V DC across those. The appropriate Plug Duct 4B socket end and 4C Spigot is then fitted. FTTP. Removing The Front Of Master Socket Broadban Bt Community. Network. Opening up network would create Openreach rival. While other providers on the Openreach and other full fibre networks offer speeds of up to 1Gb, Virgin Media has the largest amount of coverage across the region and has significant coverage in many. Turn on and get connected. The socket itself looks like a small white box with a phone jack and several other ports. 1) Create a new entry point into the house for the Fibre cable as shown by the RED box at the bottom of the image. Fibre broadband is a new type of broadband that is currently being deployed in the UK by BT, Virgin Media and other operators which uses fibre optic cables to help increase the speed of your broadband connection. Previous. @BillyLenny1 When you call through and asked the nature of the call say " Technical ", the advisor should be able to help you with that master socket relocation. . Virgin Media O2 fears smaller rivals to BT’s Openreach – known as ‘alt-nets’ – could be pushed out by pricing terms that target areas where there are already competing networks. Further exclusions & legal stuff apply. To sum up: you don’t need to have a landline phone if you want broadband. Receive a visit from an engineer, who will connect your line. Just started renting a new flat and virgin approved it for broadband service. on 25-09-2022 15:41. 4. I've looked for an external box but cannot. See full list on broadband. Manage Your Account. Available with M50 broadband or faster. 99. plugged to your Openreach modem and Sky Hub. The industry. fast, Virgin Media, FTTC and ADSL2+ available; SM1 4FR — A newish postcode where only Openreach FTTP is available, so no ADSL/ADSL2+ options; BT23 4NW — An emerging trend with the Fibre First roll-out, Openreach FTTP and FTTC are both available at good speeds, and Virgin Media cable broadband is also available. Line rental is the charge levied on broadband providers by Openreach in return for using its network, which is then passed on to you, the customer. According to. Connecting internet for the first time. Whether you include a landline service in your package is entirely optional. Some will pay to use the Openreach Poles and Ducts depending on what exists, others may install ducting of their own past your house and then like Virgin do on most installs dig and install a small duct with the fibre in to your house. Install the replacement batteries, being sure to place them the right way. Options. HI, I guess this is the most googled problem for All New Virgin Media subscribers who opted for the Self-Installation Kit, so am thinking it should be included in the form for anyone who wants to get connected to Virgin Media Broadband ONLY deal. 16: Advanced member. Customers can opt for a shorter contract of 6 months, but the new phone line installation cost then goes up to £79. There's an openreach BT white box in the wall and there's 2 black cables next to it coming from outside next. 99. Browse Virgin Media Virgin Media Community. Connecting hub 3 to extensions virgin media community. Home Phone. Manage Your Account. At least 30Mbps download speeds in every room or £100 one-off credit. In most cases we can switch on your broadband without you needing to be home. Connecting Hub 3 To Extensions Virgin Media Community 4797660. If you need a new landline, you’ll have to pay to get one installed, which usually costs £140. Following pressure from MPs and BT. 4 weeks ago. Spreading Gigabit speed “full fibre” broadband ISP networks across the UK is a slow and expensive process, although recent improvements to Openreach’s infrastructure sharing product could help rivals to boost their own alternative roll-out plans. Every OpenReach provider says they need to send an engineer to install a BT Socket. On the phone itself it says “no line” after following all the - 5198550 On a slightly related note does anyone know how flexible Openreach are with regards routing the incoming fibre cable? I don't have any power sockets on the side of the house where traditionally the drop wire is, the current copper cable comes round the side of the house to the back but even then the master socket is on a side of the room without power so I'd have to get them to bring the fibre. Excludes broadband faults and broadband network outages. Tudor. Reliability Score: 3. The box that you can see contains both the ONT and the entry point. If you are having problems with your broadband connection, it is often worth checking the Master Socket 5C to see if there is a problem with the wiring. The tech joined the Broadband/TV cable but was unable to jo. If you have the router you should have some basic instructions either in a manual or on the box it came in. LincolnVoda. The cost to the company over the seven-year period is approximately £100 per property, or £1. The master socket in the property that has been present since I moved in is quite beaten up so I purchased an Openreach Master Socket 5C with the Openreach Mk4 front fascia. Or you may be quicker than average! You won’t be involved the whole time. Phone and broadband. 95. My Virgin Media App. My Virgin Media App. I don’t have a virgin wall socket to plug my hub into I don’t know what to do There is an Open Reach master socket but I don’t think that - 5364092. Second is that there is fibre cable but no equipment free in the exchange. The lowest you can expect from Virgin Media is around 50Mbps for under £30 per month, up to a rapid 1. I have an Openreach wall socket which isn’t compatible with my new VM setup. But some challenges remain. Virgin Media installation times Virgin Media has its own network, but installation times are similar to Openreach network providers, at approximately 14 days for a new customer. Recent upgrades to the Virgin Media network to compete with FTTP have resulted in higher speeds. Fibre: Yes. Re: Open Reach Master Socket 5c and Full Fibre. 17/09/2016 · hi, this is the quick version video on how to wire up the nte5c master socket on completely new wiring so a new install of a telephone line. So Virgin’s price for 108Mbps isn’t too bad. 2 million. A master socket is the main socket for the phone line in your home, not an extension socket. If you move from one Openreach provider to another you'll be able to self-install your broadband. Specifically impressive in a world where almost every data-transfer speed claim. Some will pay to use the Openreach Poles and Ducts depending on what exists, others may install ducting of their own past your house and then like Virgin do on most installs dig and install a small duct with the fibre in to your house. Virgin Phone Switchover. 03-06-2021 01:20 PM. 1 4. Hopefully they will give you are good deal. Some install their own poles too. Just make sure you plug in on the go-live dates, which you can find in the letter we sent you. With the right knowledge and equipment,. . Contact your chosen provider and arrange to have a new line installed. and the change may be as simple as plugging the home phone into the broadband router rather than the socket on the wall. As I said, they have a logo and trust me, I know the difference between a Virgin media logo and an openreach one. There are separate links for broadband and mobile complaints and Virgin states it aims to get back to you and. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. Now includes labelling on top plane – “Master Socket 5C”. That’s because the newly-merged Virgin Media-O2 looks set to establish itself as a competitor to Openreach and allow third-party companies to use its broadband infrastructure. However you do not need to be a BT customer to be using its network of cables. Openreach handles the. Wait for it to be connected. 4bn, which is only a “modest” rise on what it would have spent to upgrade its existing cables to. For more help see: What do the lights on the. We would like to show you a description here but the site won’t allow us. The Bt Openreach Mk4 Socket is a line interface device that allows customers to connect to the BT network. Bt socket master wiring 5c diagram openreach community removing. Which was great as that is in a better location than my master Socket was. Then run a new cable from it to another “master socket”-type socket. I've looked for an external box but cannot find anything. When you see the ‘starting up’ screen, you can pull the tab out of the remote. Interestingly I noticed that new Virgin Media packages now provide "landline" services via the router. 11 AC WiFi (2. Their network reaches 15. Virgin Media was the first major internet service provider to offer broadband without a phone line. If you already have a Virgin Media socket installed at your property. 99). Account - Mobile. Setup Port 32400 to forward and it works sometimes and others cannot not see plex at all. Replace the cover, sliding to the right to close. Find out when Virgin Media broadband will be rolling out in your area - if it’s not already available. Fix the unit back on the retaining screws and allow. Hi, this video is an introduction to the new NTE5C master socket and MK4 VDSL faceplate by BT Openreach. At least 30Mbps download speeds in every room or £100 one-off credit. I have a separate VOIP phone so could go for VirginMedia’s options without a landline: £37/month for 54 Mbps and £42/month for 108Mbps. If customer service is a concern, you can check out our survey results to see which providers had the best scores. This is especially important for any kind of network. SM2 6BX — A location with G. Turn the power on at the wall, the Power and DSL lights should come on. For our standard installation, our engineers will: connect an optical network terminator (ONT) within 1m of the nearest 13amp power socket and up to 10m from where the fibre enters the building.